Frequently Asked Questions
Where can I buy Dermamedics?
You can purchase DermaMedics either online or from medical offices and spas that carry our products. To find an office go to the office locator tab. If you want us to place your order, just call our customer service line at 800-990-6552 and we’ll be happy to take your order.
Do I need a doctor to purchase Dermamedics products?
You do not need to purchase DermaMedics from a physician. All of our products can be purchased here on our DermaMedics website. Since not all medical offices carry our full line of products, we recommend contacting the location ahead of time to inquire about product availability.
What standards are followed in the formulation of Dermamedics products?
All DermaMedics products are manufactured with the finest quality ingredients, using the most demanding manufacturing procedures. We take great care to ensure that the products will be compatible with even the most sensitive skin. For this reason we never use plant extracts in our products since these crude extracts may contain hundreds of unidentified chemical compounds that may cause skin irritation.To ensure the optimal performance of our products, we only use bioactive ingredients that have been scientifically proven to have specific benefits for the skin. In addition, we use an optimal amount of each bioactive ingredient in each formulation to maximize both skin delivery and benefits for a given skin condition. We never “angel dust” our products. That is we never add a tiny amount of a beneficial ingredient just to save some money.
Why use Dermamedics over other Medical skincare products?
All DermaMedics products contain patented compounds that have unique biological activities beneficial to dermatology applications. Clinical studies have proven the effectiveness of these patented compounds. No other skin care company has access to this technology. This technology was discovered at a major university medical school in the laboratory of the company’s founder. His research in the field of skin biochemistry focused on identifying natural anti-inflammatory and anti-aging compounds for use on the skin. This research led to the discovery of a group of potent antioxidants that are now found in every DermaMedics product. In addition, all DermaMedics formulations are designed to be extremely gentle and non-irritating regardless of how damaged the skin may be.
Who is Bryan Fuller?
Dr Fuller is the founder of DermaMedics. He formed the company to commercialize discoveries he made while a Professor of Biochemistry and Molecular Biology at a major medical school. His research for over 30 years has focused on skin biochemistry with research emphasis in two areas: ) understanding how human skin pigmentation is regulated in the skin, and 2) understanding the skin inflammation process with the goal of identifying natural compounds that had potent anti-inflammatory activity. He served as a professor on the faculty for 21 years, before leaving to devote his full time to DermaMedics.
Our clinic who wishes to carry Dermamedics, how do I apply to become a vendor/wholesaler?
Simply go to www.dermamedics.com, and request an account. Once our offices have created your account you will be able to log on and order our products at wholesale pricing with NO MINIMUM purchase required.
What type of shipping do you offer?
We offer, USPS and UPS shipping throughout the United States.
Do you have a product guarantee?
DermaMedics does have a product guarantee. If you are unsatisfied with our product you can simply return the product(s) with no questions asked within 30 days of purchase as long as there is at least 50% of the product remaining in the packaging.
I wish to return a product, how do I go about doing this?
If you need to return your product(s), please call 800-990-6552 to request a return claim number and further instructions.
Do you ship outside of America?
We can ship outside of the United States depending on the import regulations of the country the product is being shipped to.
If I have a reaction to one of the Dermamedics products, what do I do?
If you have an adverse reaction please call us at 800-990-6552 so we can provide you with a return label and a form that must be filled out and returned with the product(s)
Where can I get your MSDS sheets for your products?
All of our MSDS sheets are located on our website.